Online refusal with no letter or reason given

Updated on 27th June 2018 in Planning Permission
1 on 7th June 2018

Hello Everyone,

What a great forum and thanks for any and all help!

A couple quick questions…

The LPA reached a decision regarding our plans in April but we never received a letter!  We didn’t even know it was refused until today when I checked the website.

What should I do?

Give them a call and ask if they sent a letter or ask to have a letter sent?

Are there any implications if they reach a decision but don’t bother sending a letter informing me why?

Thanks much!

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0 on 27th June 2018

Hi Yoder1010,

In answer to your question, according to “Determining a planning application” by Ministry of Housing, Communities and Local Government, the local planning authority must formally notify the applicant of their decision using a written decision notice.

So I think you should give the planning officer who dealt with your application a call to clarify whether they might send the Decision notice letter to wrong address (email address or postal address) or whether they have sent the letter?

If you have instructed an agent to submit a planning application, the decision notice might be issued to your agent so you could also check with them.

But please note that if you feel the decision of your planning application is unfair, you are able to launch an appeal. You must lodge your appeal within three months (this deadline is for homeowners – developers with major projects have up to six months).

I hope this may help you.

Best regards,

Vi P

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